A pair of blue stoneware cups. These 2 mugs are made with a speckled stoneware clay. A gloss rutile is used as a liner, on the outside, the cups were double dunked in a blue glaze and covered in a clear gloss. The cups measure 5 in h x 3 in dia. Each weighs 13-1/2 oz without the packaging.
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I've started a coupon discount for return customers of 20% delivered by email.
Shipping from United States
All work on sale may be shipped within 1-3 days. If for some reason I am unable to meet this time, I will contact you. I will ship using USPS. Shipping costs include insurance for the item. ** Please contact me if something is damaged during shipping.
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Items on sale
Returns and exchange details
GUARANTEE: I take pride in my work and want everyone to be happy with each item they buy from me. If you are unhappy with an item, please contact me, I am happy to offer a refund upon return of the item, intact. I will accept returns sent back in original packaging, and insured for the full value within 10 days. I will not refund the return postage costs.
HANDMADE ITEMS: Please remember that each item listed is individually, hand-made. Therefore, there will be no two items that are the same, even in a set, each item will be unique and slightly different. I take pictures that show the good and not so good stuff about my pottery. LOOK AT THE PICTURES! I try to show all sides, inside and the base.
MY OTHER WEB-SITE: Eastonpottery.net is another Etsy site, created on Etsys Pattern format. If your inclined for more info and a different look, go there. I also have a blog on that site which may interest a few.
SALES TAX: At this time, I am not sure what tax I must include. If orders are placed from Massachusetts, you can assume that the tax is included in the published total and I will pay the tax.
DISCOUNTS I offer a 20%, minimum discount on repeat orders.
Etsy, as far as i can tell, doesn't make exchanges easy. Etsy tracks my inventory digitally. I cant exchange an item after it has shipped. The website doesn't seem to be able to handle a price difference for an exchange. If you wish to exchange before an item is shipped, I can cancel the order and give you a refund. Then, if you wish, you can order the item you want, or not.
If an item is ordered, but not shipped, just contact me and I'll issue a cancellation. No problem. IF THE ITEM IS SHIPPED...PROBLEM. In that case it gets complicated. Please read my descriptions to determine you are ordering what you actually want. I try to take care with the descriptions so a buyer will know what they are buying.
CUSTOM ORDER: I will consider custom projects. Please contact me with your interests. I am reluctant to do this as the expectations on appearance vary and many times cant be matched.
SPECIAL ORDER TURN AROUND...2 months, minimum. For special orders...you should understand about my process. Pottery is made on a potters wheel or handbuilt, WET. The pieces are then finished...handles, covers, spouts, etc It must be dried. For each item or group of items made, it takes up to a week to dry. It takes a month to accumulte enough ware fo a bisk firing. Then the bisk ware must be glazed. This process stops all wheel production (for me, a one person shop) while the bisk is glazed. This, at best takes another month. If someone asks if i can make and fire just their piece...no. Kilns do not fire well even 1/2 full.